This hotel offered a white noise machine in the room, which was the first time I’d ever seen that, and it was awesome. Room was large, clean, a little dated, but bed was comfortable.
Dieter
2024년 12월
I really like how the property was located close to everything and how comfortable the beds were.
Alyssa
2024년 10월
The room was well laid out. It was comfortable and very clean. No comforter or extra pillows to take off bed, which we liked. Sheets were spotlessly clean, and the bed was well made. Quick service at checkin and express checkout. Close to free metro mover. The pool area was nice, and welll maintained. Nice little snack coffee bar in lobby.. The servers were good. Nice setting, but menu was somewhat limited.
Penny
2024년 10월
I was Greeted by staffer Michael and he welcomed me with a great smile, I explained to him that I was early for my check in time but he accommodated me & my wife with gladness. My room was 701 OOOHH MY GOD a beautiful corner room. this location is perfect for Downtown Miami. LASTLY! Your Beds are beyond comfort! You guys are my new Miami Secret!
Stone
2024년 7월
Room was nice, could use a little updating, especially in the bathroom. The sink spude out water onto the floor when turning on.
Susan
2025년 2월
All good! The best room in hotel, was actually very big! Such spacious room is great for even more than 2 people. I can't complain. We had enough room for our suitcases to be fully opened and to move around the room comfortably.
Adam
2024년 2월
My stay was great! The hotel is nice and clean. This was a Girls trip,3 girls total. We got the junior suite. Perfect size for three people. The pull out bed was comfortable, as well as the king bed. The staff was very friendly and responded to all request super fast! I would stay here again. Ive stayed in several Miami hotels before, and I think it’s a good price point and location for what you get.
Courtney
2023년 7월
Neat and nicely decorated lobby and room. All facilities we wanted were there. And the host/hostess at the reception was excellent. He welcomed us hospitably and told us what there was to do in the area. And walked with us himself to show us the way to the metro.
Aj
2024년 9월
Very good staff very clean very professional would recommend to stay at the heart of downtown. I enjoyed the views and the company.
Louna
2023년 11월
Hotel manager nick was fantastic. Checked in at 10 pm and our room was unavailable until nick intervened. Dinner on the house while we waited. Didn’t like the room initially provided. Nick searched and got a better one and personally greeted us as he opened the door to the new one. Gave us a late checkout as well without hesitation. Very professional. Everything he took upon himself to make amends. And he did. ( Nick even personally tried to find me some over the counter medication over the phone when i could not. ) Thank you. I will come back. By the way, the hotel lobby is quite spacious, comfortable chairs with nice view of the river. The in-house store, with muffins, cakes, bagels, pizza and fruits and orher assorted goodies is quite handy and complete. We bought 11 slices of their cakes to take with us! Rooms kept clean and were spacious as well. Hotel well located downtown next to lots of good restaurants. In the end, what mattered most here was the hotel manager. Congratulations Hyatt, you can be sure this Regency is in good hands. He took a very delicate situation where the hotel had made a horrible error and turned it into a pleasurable stay.
Gordon
2023년 4월