My stay was great! The hotel is nice and clean. This was a Girls trip,3 girls total. We got the junior suite. Perfect size for three people. The pull out bed was comfortable, as well as the king bed. The staff was very friendly and responded to all request super fast! I would stay here again. Ive stayed in several Miami hotels before, and I think it’s a good price point and location for what you get.
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Courtney
Temmuz 2023
Hotel manager nick was fantastic. Checked in at 10 pm and our room was unavailable until nick intervened. Dinner on the house while we waited. Didn’t like the room initially provided. Nick searched and got a better one and personally greeted us as he opened the door to the new one. Gave us a late checkout as well without hesitation. Very professional. Everything he took upon himself to make amends. And he did. ( Nick even personally tried to find me some over the counter medication over the phone when i could not. ) Thank you. I will come back. By the way, the hotel lobby is quite spacious, comfortable chairs with nice view of the river. The in-house store, with muffins, cakes, bagels, pizza and fruits and orher assorted goodies is quite handy and complete. We bought 11 slices of their cakes to take with us! Rooms kept clean and were spacious as well. Hotel well located downtown next to lots of good restaurants. In the end, what mattered most here was the hotel manager. Congratulations Hyatt, you can be sure this Regency is in good hands. He took a very delicate situation where the hotel had made a horrible error and turned it into a pleasurable stay.
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Gordon
Nisan 2023
We stayed in a double queen room, large and spacious with comfortable beds. The room was very clean and had a bath which was handy having young children. Large impressive lobby upon entry to the hotel. Front desk staff were polite and very helpful. Hotel is in the heart of Miami and about a 20 minute drive to South Beach and 10 minute drive to Miami Port. Great Wifi access throughout hotel. Large and delicious selection of breakfast options in the restaurant buffet.
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Jessica
Nisan 2023
Booked this hotel for a one night post cruise stay. Took advantage of the cheap room upgrade offered. Room we we got was massive and very well appointed. Well worth what we paid.
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Laurence
Ağustos 2023
Great value for money, friendly staff, sells yummy mac&cheese, hotel was well located, big wholefoods just across the street. Pool had enough sunbeds.
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Matthew
Ağustos 2021
very nice hotel, staff were all helpful and friendly, rooms were spacious, with fridge and nice bathroom etc. The location was also cert convenient as we had the following within 10 mins walk: * Various restaurants * Market selling various food and other items, as well as an excellent selection of hot food * Breakfast places nearby * MetroMover a few mins away, with no charge to explore downtown Miami.
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Dahya
Eylül 2022
I love the place and staff was great. Monica from front desk is amazing and super helpful. My staying was for 2 weeks and loved it, and the location as well.
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Paola
Haziran 2021
our group went for ultra music festival weekend. location was great. we basically walked to bayfront park and back, avoiding all traffic. security was strict. we all need wristbands to come in and out after certain hours. room was clean and comfy. service was fast. they have luggage holding service even after we checked out
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Nhu
Mart 2022
well placed downtown
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Athina
Nisan 2022
The location was excellent. We were able to walk to bayside market. The whole food market was very near the hotel.Every staff was super nice. They allow us to enjoy outside meals at the lobby because we want to try the local cuisine. We were at the same hotel in 2011 and 11 years later we were very satisfied.
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Marie
Eylül 2022